Your privacy is our priority. This policy transparently explains how pisang123 collects, uses, stores and protects your personal data as a user of our platform.
Pisang123 takes a transparent and responsible approach to handling every piece of personal information you entrust to us.
All your personal data and financial transactions are protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banks.
Pisang123 never sells, rents or discloses your personal information to third parties for marketing purposes without your explicit consent.
We only collect information that is genuinely necessary to provide our services, process transactions, and comply with legal requirements.
You have the right to access, correct, and request deletion of your personal data at any time through our customer support team.
Your data is stored on servers protected with strict access controls and continuously monitored by our security team around the clock.
Pisang123 complies with the Malaysian Personal Data Protection Act 2010 (PDPA) and all relevant data protection regulations within our operating jurisdiction.
Policy Summary: pisang123 cares about your privacy. We collect only the data we need, protect it with the latest encryption, and never sell it to third parties. You have the right to access and control your data at any time.
In operating our online betting platform, pisang123 collects several categories of information from users. This collection is carried out transparently and only for legitimate purposes.
Information you provide directly:
Information collected automatically:
| Data Type | Example | Purpose |
|---|---|---|
| Technical Data | IP address, device type, browser | Security & fraud detection |
| Usage Data | Pages visited, session time, clicks | User experience improvement |
| Transaction Data | Deposit amount, date, payment method | Financial compliance & audit |
| Location Data | Country/region based on IP | Regional regulatory compliance |
| Game Data | Betting history, wins and losses | Responsible gaming & support |
KYC Note: Identity verification (Know Your Customer) is mandatory before your first withdrawal can be processed. Documents collected are stored securely and used solely for identity verification and legal compliance purposes.
Pisang123 uses the information collected for the following purposes, all aimed at delivering a better, safer and more personalised experience for every user:
Pisang123 does not use your personal data to make automated decisions that could negatively affect you without human review.
Pisang123 does not sell your personal data to any third party. However, under certain circumstances, we may share information with the following parties:
Our Guarantee: Any third party working with pisang123 is required to sign strict confidentiality and data protection agreements. They are not permitted to use your data for any purpose other than what has been agreed upon.
Pisang123 invests seriously in security infrastructure to ensure your personal data remains protected at all times. The security measures we implement include:
While we employ the latest security measures, no system can be guaranteed 100% secure. You can also help protect your account by using a strong password, enabling 2FA, and not sharing your login credentials.
Incident Report: In the event of a security incident involving your data, pisang123 is committed to notifying affected users within the timeframe required by applicable law.
Pisang123 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect platform functionality.
No Third-Party Ads: pisang123 does not use third-party advertising cookies or ad networks to track your activity outside our platform. We do not share tracking data with advertisers.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by pisang123:
Request a copy of all personal data we hold about you.
Correct any inaccurate or outdated information in your account.
Request deletion of your data, subject to legal obligations.
Object to the processing of your data for direct marketing purposes.
Receive your data in a machine-readable format.
Restrict how we process your data under certain circumstances.
To exercise any of the rights above, please contact the pisang123 customer support team. We will process your request within the timeframe required by applicable law.
Pisang123 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by law. The following are our general data retention guidelines:
Once the relevant retention period has expired, your data will be securely deleted or anonymised so it can no longer be linked to you.
Pisang123 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the way we operate.
When we make significant changes, we will:
We encourage you to review this policy periodically. Continued use of the platform after changes take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.
For requests related to data protection rights or complaints about how we handle your data, please include "Privacy Request" in your message subject line so we can address it promptly and accurately.
pisang123's Commitment: We are committed to addressing all privacy enquiries seriously and within a reasonable timeframe. Your privacy is not merely a legal obligation for us — it is the foundation of trust that builds a lasting relationship between us and every user.