Terms and Conditions pisang123 — Platform Terms of Use

1Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the pisang123 online betting platform, including the website, mobile app, and all related services provided by pisang123 ("Platform" or "Services").

By accessing or using the Platform, registering an account, making a deposit, or participating in any game or betting activity, you confirm that you have read, understood, and agree to be bound by these Terms, including Privacy Policy and Responsible Gaming Policy ours that form part of these Terms.

2Eligibility & Registration

To register and use the pisang123 Platform, you must meet all of the following eligibility requirements:

• Aged at least 18 years of age on the date of registration.
• Reside in a jurisdiction where online betting activities are permitted.
• Possess full legal capacity to enter into a binding agreement.
• Not be on a self-exclusion list or any relevant official exclusion list.
• Not registering on behalf of any third party or corporate entity.

Pisang123 reserves the right to request proof of identity and age at any time. The information you provide during registration must be accurate, complete, and up to date. Providing false information may result in immediate account termination and forfeiture of any associated winnings.

Each individual is only permitted to hold one active account at pisang123 at any one time. Holding multiple accounts by the same individual is strictly prohibited and may result in the closure of all associated accounts and forfeiture of any existing balances.

3User Account

You are solely responsible for maintaining the confidentiality of your username and account password. pisang123 will not be liable for any loss or damage arising from your failure to protect your login credentials.

• Use a strong and unique password for your pisang123 account.
• Never share your login credentials with anyone, including family members.
• Log out of your account after each session, especially on shared devices.
• Contact our customer support immediately if you suspect unauthorised access to your account.

Pisang123 reserves the right to suspend or close any account suspected of involvement in fraudulent activity, money laundering, or any breach of these Terms. In such cases, the account balance may be held while an investigation is conducted.

4Deposits & Withdrawals

Pisang123 supports a wide range of Malaysian local payment methods including FPX, DuitNow, and Touch 'n Go eWallet. All financial transactions are processed through secure channels with 256-bit SSL encryption.

Deposit:

• Minimum deposit amounts may vary depending on the selected payment method.
• All deposits must be made from an account registered in your own name.
• Pisang123 does not accept third-party deposits — using another person's bank account or digital wallet to deposit funds into your account is strictly prohibited.
• Deposits are typically credited to your account instantly once payment is confirmed.

Withdrawal:

• Withdrawals are processed to the same bank account or digital wallet used for the deposit.
• KYC verification must be completed before your first withdrawal request can be processed.
• Pisang123 processes withdrawals within 5 to 15 minutes during normal operating hours.
• Minimum and maximum withdrawal limits apply and may vary by payment method.
• Pisang123 reserves the right to hold withdrawals for compliance review and security purposes.

5Bonuses & Promotions

Pisang123 offers a variety of bonuses and promotions from time to time. All offers are subject to the specific terms and conditions set for each respective promotion.

• Each bonus has a wagering requirement that must be met before a withdrawal is permitted.
• Bonuses may only be claimed once per user, per household, per IP address, and per device, unless otherwise stated.
• Pisang123 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Bonus abuse — including the use of multiple accounts or wagering strategies designed to exploit promotions — may result in bonus cancellation and account closure.
• Any bonus credited in error due to a technical fault will be reversed.

Please check the Promotions us for the latest information on currently active offers and the detailed terms and conditions for each offer.

6Betting & Gaming

The pisang123 Platform offers a wide range of betting options including sports, Live Casino, e-sports, slot games, and more. Use of all game categories is subject to specific rules available within each section of the platform.

• All accepted bets are considered final and cannot be cancelled by the user once confirmed by the system.
• Pisang123 reserves the right to void or cancel bets involved in any technical error or incorrect odds.
• In the event a sports event is postponed, cancelled, or decided under exceptional circumstances, pisang123 reserves the right to void or settle the relevant bets in accordance with the applicable sports rules.
• Minimum and maximum betting limits apply to each bet type and market.
• Pisang123 uses an independently audited random number generator (RNG) for all casino games to ensure complete fairness.

7User Conduct

You agree to use the pisang123 Platform only for lawful purposes and in accordance with these Terms. The following activities are strictly prohibited:

• Using automation software, bots, scripts, or any non-human method to interact with the Platform.
• Distributing viruses, malware, or any code that could damage the Platform or other users.
• Attempting to hack, breach, or disrupt the Platform's security systems.
• Engaging in any form of fraud, collusion, or money laundering through the Platform.
• Using the Platform for commercial purposes without written consent from pisang123.
• Impersonating another individual or representing an entity you are not affiliated with.
• Transferring funds between user accounts without pisang123's authorisation.

Violating any of the above rules may result in immediate account termination, forfeiture of balances and winnings, and legal action where necessary.

8Account Termination

You may close your account at any time by contacting the pisang123 customer support team. Before closing your account, ensure all valid balances have been withdrawn first.

Pisang123 reserves the right to close or suspend your account with or without prior notice under the following circumstances:

• Violation of any section of these Terms.
• Suspected fraud, collusion, or illegal activity.
• Upon request by the relevant authorities.
• Providing false or misleading information during registration or KYC verification.
• Account inactivity for a period defined by the platform's policy.

In the event of account closure due to a breach of these Terms, pisang123 reserves the right to withhold any existing balance until the investigation is completed.

9Limitation of Liability

Pisang123 provides the Platform on an "as-is" basis and makes no express or implied warranties regarding the availability, accuracy, or suitability of the Platform for any particular purpose.

• Pisang123 is not liable for any indirect, incidental, or consequential losses arising from the use of the Platform.
• Pisang123 is not liable for service disruptions caused by factors beyond our control, including internet outages, power failures, or natural disasters.
• The outcome of all games and bets is final and not subject to appeal, unless a verifiable technical error has occurred.
• Pisang123 is not responsible for any taxes, duties, or other financial liabilities that may be imposed on users in their own jurisdiction as a result of their winnings.

10Terms Amendment

Pisang123 reserves the right to amend, update, or replace these Terms at any time at our sole discretion. All amendments take effect immediately upon being posted on this website.

We will endeavour to notify users of significant changes through:

• Notice displayed on the platform's login page.
• Push notifications via the pisang123 mobile app.
• Updating the "Updated" date displayed at the top of this document.

Continued use of the Platform after any amendment takes effect constitutes your acceptance of the revised Terms. If you disagree with any changes, you have the right to close your account and stop using the Platform.

These Terms are governed by applicable law and any disputes arising from them will be resolved through the process established by pisang123. The Bahasa Malaysia version of these Terms is the official version and shall prevail over any other translation in the event of a conflict.